Paw N Hoof Support

We're Here For You & Your Animals

Questions about your horse or dog — about our products, your order, or their care? Our team is always happy to help.

Fast responses Genuine care Expert guidance
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hello@pawnhoof.com +20 121 444 5665 Cairo, Egypt
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Here to help you Premium care support

How Can We Help?

Track Your Order

Check the latest status of your delivery and estimated arrival.

Track Order

Shipping & Returns

Learn about our delivery policy, timelines, and how to return a product.

Learn More

Product FAQ

Find detailed answers about our formulations, ingredients, and usage.

View FAQ

Wholesale & Partnerships

For retailers, stables, groomers, and international distributors. Wholesale and partnership enquiries welcome.

Get in Touch

Reach Us Your Way

We are easy to reach and genuinely happy to help.

WhatsApp Support

The fastest way to reach us. Chat with our team directly.

Chat on WhatsApp

Email Support

For detailed inquiries about your order, invoice, or product. We respond within one business day.

Send an Email

Pet Care Advice

Not sure which product is right for your dog or horse? Our team is happy to guide you.

Ask for Advice

Wholesale & Partnerships

For retailers, stables, groomers, and distributors in Egypt, the GCC, Europe, and the USA. Wholesale and bulk trade enquiries welcome.

Enquire Now

Send Us a Message

Fill in the form below and we will get back to you as soon as possible.

We keep your information private and never share it with third parties.

Frequently Asked Questions

Answers to the questions we hear most often.

Orders are dispatched within 1-2 business days. Standard delivery across Egypt typically takes 3-5 business days.
Yes, we deliver to all governorates across Egypt. Shipping costs are shown at checkout based on your address.
To be eligible for a return, your item must be in the same condition that you received it, unused and unopened, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase, and the return must be requested within 24 hours of receipt. For hygiene and safety reasons, opened or used products cannot be returned.
Our gentle formulas are suitable for dogs 3 months and older. Always do a small patch test on puppies with especially sensitive skin before full application.
Yes. Our cleansing washes are formulated with a pH level appropriate for canine skin to maintain the natural skin barrier.
Our deodorizing mist is gentle enough for daily use. Apply between baths to keep your dog fresh and comfortable.
Yes. Our Hoof Conditioning Salve is formulated for regular use. Daily application is beneficial particularly in dry or changing conditions.
Absolutely. Our Post-Activity Recovery Gel is designed to be applied after exertion, massaged in with slow circular movements.
We formulate with natural active ingredients chosen for their proven benefits. We are transparent about what goes into every product.
Our formulas are designed to be gentle. If your animal has a known condition, consult your vet before introducing any new product.
Yes. We supply retailers, stables, groomers, and distributors with the Paw N Hoof brand. We are launching in Egypt and are ready to serve wholesale and bulk trade partners across the GCC, Europe, and the USA. Select 'Wholesale Inquiry' in the form above to request trade terms.
For retail orders we currently deliver across Egypt. For wholesale and B2B partners we ship internationally to the GCC, Europe, and the USA. Contact us with your market and volume and we will arrange the details.
Rooted in nature. Refined by care.

Our Promise

Every Paw N Hoof product is created with care, safety, and performance in mind because we believe pets deserve premium-quality care every day.

Natural
Safe
Premium
Effective